Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended. Please let me know whether you managed to fix the problem using the hp drivers. You’re done other than reassembling it. After doing so notice the black claw to the left that engages the white socket on the underside of the Feed Roller Asm. It lifts straight up. The blinking lights are saying that the the printer mechanism is jammed. Another thing I noticed is the power light is almost constantly blinking as if I’m busy printing even though there should be no activity.

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Please remember to be considerate of other members. These will have to be engaged when you reinstall the Feed roller or the paper won’t pickup. Remove the Tensioner on the left end of the Feed Roller Asm. Remove the paper tray.

I tried everything they suggested driver update, uninstall-reinstall, other cable etc short of trying on another xp machine or getting service. I suspect a power supply problem.

Even printing test pages from “properties” doesn’t work. Marie If your printer fed multiple sheets of paper and you had to apply a lot of force to remove them, then you probably pulled a pinch roller out of position. All of the Deskjet models begining with a 6 also use the same pinch roller. I have a written procedure for taking it apart if you are interested.

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Compatible & Original HP Printer Ink Cartridges & HP Toner Cartridges | Inksaver

So I can’t imagine that little of a misalignment could do so much damage. HP Cxi printer won’t shut off. While the carriage is disengaged from the Service Station Asm.

Track this discussion and email 870ccxi when there are updates. It uses the highest capacity ink cartridges of any printer made in recent years.

HP Deskjet cxi Specs – CNET

New printers do not use a parallel port. The blinking lights are saying that the the printer mechanism is jammed. Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended. You would have to call them directly, or possibly e-mail a question to them, to be able to know for sure Lift the left end of the Feed Roller Asm.

I’m having exactly the same problem with my Cxi; many pages of stars and hearts jibberish. Your can probably find a scrap one cheap at a thrift store. Disassembly though may reveal the problem. Thank you so much for your reply and I would appreciate any further help you would be willing to offer. I checked the cover switch and the paper feed switch. It seems as though something got kicked out of sinc, but I can’t figure out what.

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Remove the three Torx T10 screws that hold in the Electronics Asm. Please sign in to comment. My computer says it isn’t connected. Yet here I am with a problem.

Solvent Black B3F58A Compatible HP 870cxi/880c/882c/890c/890cse 2580 InkCartridge

I use Tri-Flow available at most cycle shops. This conversation is currently closed to new comments.

The encoder strip needs to be cleaned. There is a latch at each corner on the bottom of the printer. I share your scepticism Marie concerning a single sheet of paper causing your problem but it is possible.